Terms and conditions of sale at RSV Handel ApS
General information

RSV Trading ApS
Østermosevej 2C
6623 Spring bass
CVR no.: 41212454
Phone: 21838401
Email: rasmus@rsvhandel.dk

Prices

At RSV Handel ApS, all prices are in Danish kroner and are stated incl. VAT and taxes. We reserve the right to change prices from day to day without prior consent. Reservations are made for sold-out items.

Payment

RSV Handel ApS accepts payment with VISA-Dankort, VISA, VISA Electron, Mastercard, PayPal, MobilePay, Bank transfer. Payment will only be debited from your account when the item is shipped. All amounts are in DKK. Danish kroner and incl. VAT. Reservations are made for price errors and sold out/discontinued items.

Delivery

RSV Handel ApS strives to ship orders placed before 5 p.m. the same day, orders thereafter are shipped the following business day.
Your access is available immediately after payment has been made.

Refund

If it is a refund, please include bank information in the form of account number and account number so that the agreed amount can be transferred. This information can be provided without risk by email or other electronic form, as it is not sensitive information and will only be used for our fulfillment of the refund.

Right of withdrawal

According to the Danish Sales Act, there is unfortunately no right of withdrawal on digital products that have been put into use. However, if the product does not meet your expectations, please contact us.
The period is counted from that day;
– Where you receive the order.
– Receives physical possession of the last item when it concerns an agreement for several different items, ordered in one order, but delivered individually or in several installments.
– Receives the last batch or last part in physical possession when it comes to an agreement for the delivery of goods consisting of several batches/parts.
– The first item in physical possession when it comes to regular delivery of goods over a specific period.
You must bear the return costs yourself.
Cancellation must be notified to us no later than 14 days after purchase and you must return the shipment no later than 14 days after cancellation. The notification must be given by email to rasmus@rsvhandel.dk. In the notification, you must clearly indicate that you wish to exercise your right of cancellation. If you wish to return the item to us, you must fill out the enclosed Return Form and send the item to:
RSV Trading ApS
Østermosevej 2C
6623 Spring bass

You cannot cancel by simply refusing to receive the goods without clearly notifying us of this.

Goods excluded from the right of withdrawal

The following types of goods are not included in the right of withdrawal:
– Goods that are manufactured to the consumer's specifications or have been given a distinct personal touch.
– Sealed goods which, for health protection or hygiene reasons, are not suitable for return and where the seal has been broken after delivery.
– Goods that, due to their nature, are inextricably mixed with others upon delivery.
– Goods where the seal has been broken.
– Non-financial services provided, if the provision of the service has begun with the consumer's prior express consent and acknowledgement that the right of withdrawal ends when the service has been fully performed.
– Delivery of digital content that is not delivered on a physical medium, if the performance has begun with the consumer's prior express consent and acknowledgement that he thereby loses his right of withdrawal.
– Newspapers, journals or magazines, excluding subscription agreements for such publications.
– Agreements concluded at public auction.
– Goods that deteriorate or become obsolete quickly.- Digital products that have been put into use. By put into use is meant that if the digital product has been downloaded, it has been put into use and cannot be undone.

Rights

All rights to workshops, courses, events and digital products belong to RSV Handel ApS.
Upon purchase, you obtain a license to use the purchased product as stated under the product in question.
Your digital product is personal, and you are not allowed to sell, forward, lend, give away or otherwise distribute the product, either privately or commercially. This applies to the content of our online products, downloaded products, live classes, workshops and courses.

Privacy policy

In order for you to enter into an agreement with us and shop on our website, we need the following information about you:

Name
Address
Telephone number
Email address
Information about what you have purchased

We process your personal data for the purpose of delivering the goods to you and to process inquiries regarding your purchase. The processing is carried out in accordance with the rules in our personal data policy for RSV Handel ApS. Here you can read more about how your information is processed, when it is deleted, and what rights you have as a registered user.

Complaints options – overview and links:

If you have a complaint about a product purchased in our Webshop, you can send a complaint to:
The Danish Competition and Consumer Authority's Complaints Resolution Center
Carl Jacobsens Vej 35
2500 Valby
Link: www.forbrug.dk

If you are a consumer residing in another EU country, you can file your complaint in the EU Commission's online complaint platform.
The platform can be found here: http://ec.europa.eu/consumers/odr/
If you submit a complaint here, you must provide our email address: rasmus@rsvhandel.dk